Almost all carpet manufactured today has finishes that make it more stain- and soil-resistant, but no carpet is entirely stain-proof. It still requires care. Remove spots and spills promptly. If spills or soils are not cleaned up they may become permanent. Call the phone number normally found on the carpet warranty to obtain specific information about cleaning the carpet. Also remember the protector that is on the carpet when it was made does wear away. When having carpeting cleaned remember to have carpet protector reapplied. Also hire a certified firm to meet the requirements of the warranty .