Posts Tagged ‘carpet cleaning myths busted’

Myth #3: All carpet cleaning companies are basically the same, so I should just go with the lowest price.

Wednesday, June 3rd, 2009

NO! Sadly, this just isn’t true. Too-good-to-be-true low prices are often the doorway to a bad experience when it comes to carpet cleaning. Besides being a tactic employed by less than ethical, bait and switch companies, low prices are often the sign of under trained technicians and companies using outdated methods and/or equipment.

To some degree, all of us are attracted by a low price because we want to work within a certain budget. But some carpet cleaners use price as the bait for their false and misleading advertising. They offer a cheap price-usually between $9.95 and $19.95 per room-and then, once they’re in your home, they pressure you into buying add-ons. It’s as if you were buying a car and found out the dealer was charging an add-on price for the tires and steering wheel!

Low Prices Could Be A Problem In Three Ways:

1. Low prices can be the bait that attracts your phone call. But once the cleaner gets into your home, they pressure you into a much more expensive job.

2. Low prices can be for a single process cleaning. Dual process cleaning describes the process of preconditioning the carpet followed by hot water extraction. Unfortunately, unethical cleaners often use dual process as a bait and switch technique. First, they bait the customer with the basic cleaning (single process) at an unbelievable low price. Then, they try to switch the customer to the more expensive, dual process cleaning. Rarely does the customer know what single process cleaning means, and when told, usually opts for the dual process cleaning instead, which costs much more. If the consumer doesn’t fall for their switch and chooses the basic service, the consumer will likely receive poor workmanship using little or no cleaning solutions and the service will not be guaranteed.

3. Low price means the carpet cleaner has cheap portable equipment, outdated equipment or methods, or has not had adequate training.

The truth of the matter is this: despite what you may have seen in the Yellow Pages or the coupon mailers, no one can do a good job, much less make a living, cleaning your carpets for $9.95 or even $19.95 per room.

If, after reading the above, you’re still looking for the lowest price, I would respectfully ask you not to call our company. But if you are looking for a good value. ( a fair price paid for competent, professional work) and a great guarantee, then please feel free to call us with any questions you may have,