Carpet Cleaning in Sun Valley and Twin Falls

1. Free Trial Offer- If you have never used our service, you get 100 square feet of carpet cleaning at no charge and no obligation upon request. Just so that we can prove that we are the company for you. There will be no pressure, just clean carpet! Must be a homeowner or decision maker if commercial.

2. On-Time Guarantee- We are committed to arriving to your home or business within a one hour window. If we are running ahead of schedule or a little behind schedule due to unforeseen circumstances we promise to call you at least 30 minutes before your scheduled appointment to let you know.

3. Re-Soiling Guarantee- If you feel that your carpet did not stay as clean as it should, or you have a spot that returned, we will rush back to your location at no charge to correct it.

4. 12 Step Cleaning Program- No other company does all the steps we do. Your cleaning includes Pre-Inspection, Pre-Vacuuming, Furniture Moving, Pre-Spotting, Pre-Conditioning, Pre-Grooming, Extraction, Neutralization, Post Spotting, Speed Drying, Post Grooming, and Post Inspection. For a description of each of these steps refer to the Guide to Professional Cleaning or visit our website at www.mrsteamsvalleysteam.com

5. No subcontractors- Everyone is an employee of the company.

6. Background Checks- Every new employee is screened through a national background check for your protection.

7. Free Bottle of Spot Remover- use on carpet or upholstery.

8. Booties- We will wear shoe covers in your home and leave a pair for you so that you can walk on the carpet if you need to when we’re done.

9. Ethics- Our Company insists on the highest level of integrity at every level.

10. A Stong Mission- Our mission is “To Provide the Most Outstanding Service Experience Ever, Guaranteed!”

11. Testimonials- Our office maintains hundreds of references of satisfied customers.

12. Community Service - Our Company routinely donates to important causes.

13. Troubleshooting- We are called on to solve cleaning related problems when no one else can.

14. Prominence- Our Company networks or affiliates with some of our communities’ most influential business owners. This provides us with the finest resources and information to serve you better.

15. Follow Up- We will call you a few days after your cleaning job to insure that you are completely thrilled with the service experience.

16. Repeat Client Incentives- We routinely offer our repeat clients incentives and special offers as a way of saying thanks for being loyal to us.

17. Referral Rewards- Get FREE CASH or CLEANING. Just refer a new client to us and we’ll do the rest.

I think you’ll agree that NO ONE else does all of this!

We specialize in restoring horribly filthy carpets.

Please have us look at the carpet before you decide to replace it. It can save you thousands of dollars if we can clean a carpet rather than have it replaced. If a carpet looks really bad, buyers can’t even see the rest of the home, their eyes only see the ugly carpet. In most cases, we can restore the carpet. It may not be the best asset in the home but it is not a liability anymore. Also, if it can’t be restored we will tell you.

Brian Ritchie, owner of Mr. Steam’s Valley Steam, has successfully completed a year long course taught by Ellen Amirkhan, owner of a third generation family owned rug cleaning plant in Dallas, Texas. Completion of this year long course has only been accomplished by a handful of professionals nationwide. You can be confident that our firm has the expertise to take care of you fine rugs with the utmost in care.

It is not recommended that Oriental and specialty area rugs be cleaned on-site due to the inability to control the environment and the fact that it is impossible to transport all of our state of the art equipment from our plant to the site. Not only can we provide the most thorough cleaning in our plant but we also have the latest innovative equipment to clean and properly dry your rugs. This dramatically reduces the risk of shrinkage in the foundation and bleeding of colors due to unstable dyes.

1 Full Year Warranty!

If at any time during the next 12 months you cannot remove a normal spill with the free bottle of spotter you receive from us, we will come out and attempt to remove the spot.

(Limit to 2 spot removals per year)

NOTICE: If you are getting upholstery cleaned, be sure to get Fabric Protection.

What you want is a straight forward, no-nonsense guarantee that states clearly what will happen if for any reason you are not satisfied with the service. At Mr. Steam’s Valley Steam that is exactly what you’ll get. Our guarantee is simple and to the point.

Our Guarantee

Our guarantee to you is that if you are not completely thrilled with the cleaning experience you receive from us, we will rush back to your location at no charge and no obligation to make things right. If you are still unimpressed, we will offer you a 100% refund.

Mr. Steam’s Valley Steam invites you to call us with any questions you may have concerning carpet cleaning and creating a healthier home environment for you and your family.

Most reputable firms price their services by the square foot of carpet. There are a few things that go into determining the price you’ll pay for having your carpet cleaned. One of the first things to be considered is the type of carpet you have. Some types are tougher to clean than others and will cost a bit more. Probably the most important factor is how dirty the carpet is to begin with. Carpets that have not been cleaned for a long time are harder and take longer to clean than carpets that have been well maintained with regular cleanings. Because of the added time these carpets could cost slightly more to clean. Another thing that factors into your cost is the amount of furniture that needs to be moved or the amount of stairs that need to be cleaned.

At Mr. Steam’s Valley Steam we will be more than happy to provide you with a FREE detailed carpet evaluation and the exact price quote for the services you need. We’ll fully explain all your options so that you understand completely what is going to be done, how it’s going to be done and how much it will cost.

Can they provide a FREE in home inspection and estimate?

Hiring a company over the phone, sight unseen, is not the best method. A better way to ensure you hire a first-rate company and to know what work will be done and exactly how much it will cost is to have a representative of the company come to your home. This way you can make a more informed judgement of the company. Was the company on time for the first visit? Was the company’s representative polite, respectful of your needs and knowledgeable? This is the type of information that you can’t get from a phone call. In-home inspections and written quote also take the guesswork out of having your carpet cleaned. The company benefits from this arrangement too as they can get an exact picture of things like the size of the rooms, furniture to be moved and problem areas. The consumer benefits by choosing exactly the level of service he/she wants and knowing ahead of time the exact cost of the services to be performed.

Do they have endorsements or references from their past clients?

Anyone or any business can toot their own horn, but the individual or business that has endorsements or references from satisfied customers has a proven history of providing superior service and workmanship. Asking to see customer testimonials or asking for references that you can call is a good step when interveiwing your prospective cleaner. Any cleaner who can’t or won’t offer you references or show you customers’ comments should make you wary of using their services.