Archive for May, 2008

Before you tear out that filthy carpet…

Tuesday, May 13th, 2008

Call Mr.Steam’s Valley Steam and let us take a look. We specialize in saving heavily soiled carpets. Our $60,000 truck-mount machines and certified technicians are the best in the business. Owner, Brian Ritchie, will give you an honest assessment and a free estimate concerning the viability of the carpet.

The Difference Between a Spot & Stain

Wednesday, May 7th, 2008

A spot is defined as “foreign particles on the carpet that have not affected the dye sites of the fiber that can be removed.” A stain, on the other hand, is “when the dye site of the carpet fiber is permanently altered with the addition of dyes.” Damage is “when the carpet is physically damaged or color has been removed permanently by bleaching.

There are many factors that influence the outcome when attempting to remove spots and stains from the carpet such as: the fiber type, the age of the carpet, the length of time a spot or stain has been on the carpet, previous cleaning attempts, improper cleaning and using the wrong solution.

Our technicians have all the most technologically advanced tools andĀ education to not only determine whether you are dealing with a spot or a stain but also what type of treatment the concerning area may need. After a thorough inspection and some questions for you like, “Do you know what was spilled here?” and “Did you try to remove the spot yourself?” The technician will be able to determine the possible outcome of removal with you.

With the experience and expetise our company has, we are known for being able to get out difficult spots. If a spot is removable, we have what it takes to get it out. However, if there is a permanent stain, which can be caused by any of the factors mentioned above and more, the likelihood that it will be completely removedĀ is greatly reduced. Remember carpet cleaning does not reverse previous damage to the carpet.

Putting the Service Back in Service

Saturday, May 3rd, 2008

Our misssion is to provide you with the best carpet cleaning experience EVER and to maintain the highest level of service imaginable. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professional lettered vehicle, in uniform, ready to serve you in the most corteous manner possible.