Carpet, Rug and Tile Cleaning Tips by the Expert in Sun Valley

Just a reminder on how our Referral Rewards Program works…

For each new customer you refer to Mr. Steam’s Valley Steam, we will send you a 10% referral commission. A certificate for 10% will be mailed to you when the referred party pays their invoice. The referral commission is paid on the first new job. Repeat business does not qualify for the commission. You may either use the certificate toward services or cash. Remember, we guarantee our work, so don’t hesitate to refer someone to us.

In our industry it is hard to tell how long a job will take until we actually see it and we also have to allow for driving time; but that is no excuse for a cleaning firm to leave you waiting on them all day. This is why we have an on time guarantee at Mr. Steam’s Valley Steam Carpet Clean. Our promise to you is that when we set up your appointment we will give you an hour window for our arrival time; this allows for any unforeseen issues that may arise such as the technician getting stuck in traffic or finding out that the appointment before yours was bigger than anticipated. If the technician sees that he will not be able to make it by the 1st time in that1 hour arrival window we gave you then we will call you at least a half hour ahead of time and let you know that it may be closer to the 2nd time within that 1 hour arrival window before he gets to your home.

With the expertise our company has, we are known for being able to get out difficult spots. If a spot is removable, we have what it takes to get it out. Our vans are stocked with every specialty spotting agent known to our industry. However, please understand that there are many things that can cause a permanent stain. They include, but are not limited to things with color, like red, yellow, blue or green. For a detailed description and percentage of removal likelihood, please talk to you technician at time of service or call the office.

Compared to hot water extraction, dry cleaning is limited in it’s ability to remove soil. With hot water extraction we are able to get maximum soil and spot removal without saturating the backing of the carpet. It can be especially problematic when there are lots of spots or pet urine. Most times a flushing action is needed which dry cleaning does not provide.